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Apex Pharma Direct

Refund & Cancellation Policy

If you need to cancel an order, contact support as soon as possible. Orders that have not yet shipped can typically be cancelled with a full refund.

For orders that arrive damaged, incorrect, or fail to arrive and are confirmed lost, we will provide the applicable replacement, reshipment, or refund, in accordance with applicable consumer protection law.

Your payment dispute rights

You are never prohibited from contacting your bank or card issuer to dispute a charge. This policy does not limit your legitimate consumer payment-dispute rights.

This document is a template and should be reviewed by qualified legal counsel before production use.