Shipping Policy

All orders include a flat shipping and handling fee of €15.00, shown clearly in your cart and at checkout before you pay. We do not charge hidden shipping fees beyond what is displayed.

Lost or delayed packages

If an eligible package is lost or fails to arrive, please contact our support team. We will investigate the matter and provide the applicable replacement, reshipment, or refund according to this policy and applicable consumer protection law.

Your payment dispute rights

Nothing in this policy limits your right to contact your bank or card issuer to dispute a charge. You are never prohibited from exercising your legitimate payment dispute rights.

This document is a template and should be reviewed by qualified legal counsel before production use.